Frequently Asked Questions

What to do if you have an issue?

First thing, Don’t Panic! as someone has said, “This, too, shall pass.” Second, read the FAQs below you might find a solution to your problem, if not just drop an email on support@upeed.com and We will try to solve the issue as soon as possible.

How to create an account on website?

You need to create an account before taking a course. Click on ‘Log in/SignUp’ button present on the top right of website home page. a popup for log in will open, click on ‘Sign Up’ button. Enter your Email Id, Password and Mobile No. to register for an account. (You may need to verify your Mobile no. by OTP and also confirm your email ID)

I have issues with Login, what should I do?

You can click on Forgot Password link to reset your password from the login screen. We will send the new password to your registered email address. Try to login with the new password.
If the issue still persists, drop an email to support@upheed.com  with the issue details.

I am unable to access the Course, what should I do?

Please check whether you are using the same email, which was used for purchasing. Check for the course in your My Course section. If the course is still not available, please drop an email to support@upheed.com 

How to report an issue on the website?

For any other issues, please drop an email to support@upheed.com  with the complete issue details.